CatScratch

Process

How it works

You handle removing and reinstalling the part on your car. We engrave it and send it back. Most customers are in Romania; we also work with EU shipping when it fits your project.

We are not a garage - we do not remove or install parts on your vehicle.

  1. 1

    Request a quote

    Submit the form with photos of the part and your design idea. You will get a confirmation email with your order number.

  2. 2

    We send your quote

    Usually within 1-2 business days: price, timeline, deposit, return shipping, and packing notes for your part type.

  3. 3

    Remove and pack the part

    You (or your garage) remove only the part we will engrave - for example exhaust tips, not the full exhaust. Pack it securely following our guide.

  4. 4

    Ship to us or drop off

    In Romania you can use a courier or local drop-off/pick-up. From other EU countries, ship to us after your quote is accepted and deposit is paid.

  5. 5

    We engrave and return

    We document the part on arrival, complete the work, then ship it back insured (or hand it back on pick-up).

  6. 6

    Reinstall on your car

    Fit the finished part the same way you removed it. Reply to our emails anytime if you need help during the process.

Romania

Courier send-in and return is the default. If you are nearby, ask us about drop-off and pick-up in your quote thread.

EU customers

Same process: remove the part, ship with approved packing, we engrave and ship back. Shipping cost and courier options are in your personalised quote.

Packing and shipping

  • We only share the studio shipping address after your quote is accepted and deposit is arranged.
  • Fragile parts (glass, taillights) need extra padding and insured courier service.
  • Photo the part before you pack it; we photo-document on arrival.
  • Turnaround includes courier time both ways, not just engraving days.